Is your voice mailbox full of missed calls from potential clients? Are you missing calls from clients because you are busy unclogging a drain? Repairing a roof? Or trimming a tree? Are you unable to answer work calls after 5 or on the weekends, but still want to greet your clients professionally and maybe even direct them to another line?
LinkNow has the right solution for you!
STARTING AT ONLY $29.95/MONTH
Includes 3 extensions, $5.00 each for additional extension.
Be able to see who is calling by a name and phone number.
Record all phone calls, and get them emailed to you.
500 LOCAL MINUTES
Over 8 hours of talk time included.
Select a track or message to play while clients are on hold
Be notified and be able to answer a second call while already on the phone
Set up schedules, IVRs and different call routing.
TOLL FREE NUMBERS
If toll-free numbers would help your company, we've got them!
Great for tracking all types of marketing to differentiate the source of your calls.
Allow your callers to leave you a message if you miss their call.
Get local numbers for your clients to call.
Redirect calls to another number.
PROFESSIONAL GREETINGS 24/7
Greet your callers with a pre-recorded message, even if you don't answer!
OUR PHONE SYSTEM SOLUTIONS ALSO OFFER
ROUTE CALLS BASED ON A SCHEDULE
Calls will be routed to the best department or person based on the time and purpose of the call.
If you don't answer your primary device, calls will automatically be routed to an alternate number.
VOICEMAIL TO EMAIL
Quick and convenient access to voicemails that are sent to your email.
OPTIONAL CALL RECORDING
Ensure the level of quality and accuracy that you expect from your staff.
Provide important information or special offers to your clients.
VIRTUAL PHONE NUMBERS
Have multiple numbers to track marketing or to accommodate callers from different area codes.
EXAMPLE CALL ROUTING PLAYBOOK:
JIM’S 24 HR PLUMBING
“Thank you for calling Jim’s 24-Hour Plumbing. To schedule a service call please press 1. To speak to our accounting department please press 2. If you are having an emergency please press 3.”
Option “Press 1”
-If between 8 AM – 5 PM send call to main dispatch on his cell phone at 555-555-1212.
-If between 5PM – 1 AM send call to first night shift plumber on his home phone number 555-555-1111
-If between 1 AM – 8 AM send call to Jim on his cell number 555-555-2020, but if he doesn’t answer his cell phone, call his home number 555-514-3030
Option “Press 2”
-If between 8 AM – 5 PM Monday to Friday send the call to Jackie on her home office number 555-555-3535
-If between 5 PM – 8 AM or on the weekend, send the call to voicemail and email the message to Jackie@jims24hrplumbing.com
Option “Press 3”
“Message plays to caller…Please hold on the line while we connect you with one of our emergency plumbers. This may take a few minutes.”
-If between 8 AM – 5 PM send the call to main dispatch 555-555-1212, first night shift plumber 555-555-1111 and Jims’s cell number 555-555-2020 simultaneously.
-If between 5 PM – 8 AM send the call to first night shift plumber 555-555-1111 and Jim’s cell number 555-555-2020
This is just one example of how incoming calls can be directed to the right people or department depending on customer needs, time of day or day of the week. There’s are so many possibilities. Basically the system can be set up to manage your business’ incoming calls in a way that is only limited to your imagination.
Here are some of the ways you can benefit from a virtual PBX:
Standardized Greetings - Clients are always greeted professionally. No more answering calls while under a sink. So callers will have the best possible first impression.
Customer’s calls answered 24 x 7 x 365 - Reducing the odds that they will call the next plumber in the google local listings. You will get all your calls.
Multiple call schedules - Calls will be directed to the right person/department based on the purpose of the call, the time of day and day of the week.
Find-Me/Follow-Me - No more missing calls because you’re cell phone battery died, or you have no cell signal. If you don’t answer your primary device, calls can automatically be routed to an alternate number or an alternate staff member.
Voicemail to Email - Quick and convenient access to voice mails that are sent to your email.
Remote Employees - Dynamic call routing makes it easy to have people handle your business calls while on the road, from an office, from a different city or even out of state.
Call Recording - Optional call recording helps to ensure that your calls are handled with the level of quality and accuracy that you expect from your staff.
Music/Messaging on Hold - While clients are waiting for their call to be connected you can have them listen to special offers or important information.
Virtual Phone Numbers - Have multiple numbers to track marketing or to accommodate callers from different area codes.
Call us or book a consultation with one of our Google Ads experts now!